Thursday, 11 October 2018 08:38

Fabio Perini S.p.A. presents at MIAC the digital revolution of Customer Service

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The new platform of services and technical solutions that optimizes production efficiency, reduces operating costs and helps customers maintain the value of their production assets over time.

Fabio Perini chooses MIAC for the worldwide launch of digital solutions for Customer Service and the improvement of production efficiency, consolidating its role as a 360° business partner through the new dimensions of Industry 4.0.

If initially the Digital Tissue™ was aimed only for new installations, today, a few months after its launch, the most important innovation is that the suite of digital solutions can also be implemented for the installed base not only of all Fabio Perini customers but also of machinery from other manufacturers.

In this way, Customer Service becomes 4.0 where the use and analysis of production data, combined with the technical expertise of Fabio Perini's staff, allows customers to maintain the value of their capital assets over time and optimize the Overall Equipment Effectiveness (OEE) of the lines.

Here are the solutions presented in detail:

Tissue Data Cloud  

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The data processing through different performance indicators gives immediate visibility to the customer of the critical points of the process. Through the use of a Web Dashboard, directly accessible from the Customer Service Portal of Fabio Perini, the data of the line are processed simply and intuitively. Thanks to the analysis of these values and the competence of the Company's technicians, it is possible to offer to customers a real Digital Audit that will allow, even remotely, to detect the causes of line malfunction and establish in advance the actions to solve them.

WEAREABLE GLASSES

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Two years after the launch of WEAREABLE - the technological solution for remote and real-time technical assistance - the MIAC 2018 becomes the stage for the worldwide launch of the new WEAREABLE GLASSES which becomes more ergonomic in the new "glasses" version and more performing (with the interaction of 3D and AR augmented reality).

Process control

Process control is a package of solutions and services that can now be installed not only on all new converting lines but also on an installed base already in production. Being able to measure the tissue web and the finished product and collect the data to transform it into useful information for production efficiency is now part of the complete Digital Tissue™ solution package launched last June at iT's Tissue 2018; a huge advantage for customers who will benefit from this solution to increase production performance, finished product quality and converting process management.

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The digital services offered are not only limited to Fabio Perini lines and systems but can also be used on machines of other manufacturers. Thanks to Körber Digital, the new Business Area of the Körber group dedicated to the development of digital solutions, it has been developed a new solution to collect data from any installed base.

In the Open House set up at the Fabio Perini plants in Lucca, it is possible to see the MYTIME line in operation with the patented "Punzoncini" technology for the production of an extremely soft kitchen towel product. Besides, the line is equipped with new upgrades of machinery (T.I.P. - Technical Improvement Program) that allow both the increase in production efficiency and the reduction of operating costs. In particular, a new fire-fighting system has been developed based on two fundamental elements: a guarantee of detection that minimizes false alarms (without the use of optical sensors, UV, IR, ultrasound that would suffer dust, areosol and movements of hot air masses) and a patented extinguishing system based on low-pressure "water mist" technology.

In addition, there are further T.I.P. such as the new glue filter and glue mixer, the reversible rotor to ensure a higher quality of log cutting and blade life up to 30% more and the new lotion applicator "Leonardo" able to deposit 99.9% of the lotion used on paper.

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