UPM and HCL Technologies Limited (HCL) have signed a five year outsourcing frame agreement of IT infrastructure services. 

As part of this agreement, HCL will provide data center, end user support, network services and professional IT services to UPM. HCL will also set up a data center in Finland and strengthen its existing Espoo Delivery Center to provide the services. 

Approximately 250 UPM employees globally are within the scope of the planned outsourcing.  Transferring UPM employees are expected to move to HCL upon closing, which is expected to take place at the end of August 2012, subject to signing of local transfer agreements and customary closing conditions.  

“The agreement enables UPM IT to offer unified and cost effective IT infra services to UPM businesses“, says the CIO of UPM, Turkka Keskinen. “With this engagement we aim to increase scalability and flexibility as well as ensure access to world class competences and best practices”, he continues. “In the future, UPM IT focuses on strategy and governance, business-IT development, application management as well as demand and service management.”  

“HCL has proven experience in delivering complex, end-to-end outsourcing engagements to globally dispersed organizations. We are pleased that this expertise has today positioned us as UPM’s partner of choice for IT services. We stay committed to creating transformational value for UPM in this engagement and look forward to a long and mutually rewarding relationship”, says Anant Gupta, President, HCL Technologies ISD. 

“Through this engagement we will aim to optimize and transform UPM’s IT infrastructure to ensure enhanced and cost-efficient IT operations,” added Venu Gopal Lambu, AVP & Head of Continental Europe, HCL Technologies ISD.